Sands China: Leveling Up Responsible Gaming Training!
Helping Staff Understand Gambling Better
So, here’s the scoop! Sands China Ltd., our favorite casino operator in the dazzling world of Macau, is strutting its stuff by training a whole squad of 42 employees! Yep, they just completed the 11th edition of the Responsible Gaming Ambassador Advanced Training Programme. It’s like a masterclass but for gambling buddies!
What’s the Deal with the Training?
In late August, these brave souls gathered for some serious action—aiming to beef up their skills in spotting and tackling gambling-related dilemmas. You know, just in case someone is throwing their chips in the wrong direction.
How Did They Train?
This training didn’t just involve a pile of boring lectures (yawn!). They spiced things up with videos, role-playing, and even some interactive games. Picture this: they’re role-playing scenarios that might happen at work, making them ready for the big leagues!
Crowning Achievement: A Fancy Certificate!
And what’s their reward for surviving all this training? A shiny certificate from the prestigious International Gaming Institute at the University of Nevada, Las Vegas! That’s right, they’re now officially certified to rock the responsible gaming scene.
Learning from the Best
This year’s boot camp also featured insights from the legendary Alan Feldman of UNLV’s International Gaming Institute. He’s the go-to guy for spotting gambling issues and provided invaluable tips on how to chat with folks who might be struggling.
Get the 411 on Responsible Gaming
But wait, there’s more! Davis Fong Ka Chio from the University of Macau also dropped some knowledge bombs about the latest responsible gaming policies and trends in Macau’s gambling hub.
Counselors and Practical Help
Oh, and let’s not forget about the aides from Sheng Kung Hui Macau Social Services Coordination Office, who came armed with presentations on counseling services and a nifty four-step intervention model for dealing with gambling cases. They surely knew how to lace up their shoes for this race!
Building a Solid Foundation
Wilfred Wong Ying Wai, Sands China’s big cheese, gushed about how crucial responsible gaming is for the company’s social responsibility. It’s like the cherry on top of a very important sundae for Macau’s tourism and leisure industry!
What About All the Employees?
But here’s the kicker: every single one of the 28,000 employees at Sands China has to go through responsible gaming training when they join! That means everyone’s on the same page, and that’s how you build a strong team, right?
The Advanced Training Level Up
The advanced programme isn’t just for fun; it’s all about diving deeper. Selected employees get the scoop on recognizing gambling disorders and how to communicate with those who need help—basically becoming the superheroes of responsible gaming!
12 Years of Trustworthy Education
Since launching in 2013, the Responsible Gaming Ambassador Advanced Training Programme has welcomed over 1,000 participants. And guess what? They’re not resting on their laurels! The programme gets yearly updates to stay current with gaming trends and responsible gaming measures recommended by Macau’s Gaming Inspection and Coordination Bureau. Talk about staying in the game!
Collaboration is Key
This 11th edition continues Sands China’s reliance on external academic expertise. Valuable insights from UNLV, the University of Macau, and Sheng Kung Hui’s Social Services have made sure the staff is well-equipped to promote responsible gaming.
And there you have it, folks! Sands China is not just about glitz and glamour; they’re on a mission to keep gaming fun, safe, and responsible!
